After saving declaration, I click print but the DG dec does not appear
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If the declaration page does not appear it could be the security settings in Internet Explorer. Navigate to our Internet Explorer Setup application page using the link below.
http://www.shiphazmatonline.com/IESETUP/Publish.htm
Click the Run button. Please ignore all Internet Explorer security warnings and allow the program to run.
Click the Ignore button
All Internet Explorer windows will close
Click OK
Return to our website and try printing the declaration again.
If you are not able to print the declaration try using a different computer to determine if the issue is isolated to one computer.
Support team
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